Your privacy and data security matter to us. This Privacy Policy explains how EdgeHost collects, uses, stores, and protects your information in accordance with Indian laws and hosting compliance requirements.
We may collect personal information including your full name, email address, phone number, billing address, IP address, payment information, and identity verification documents submitted during KYC verification.
As an Indian hosting provider, EdgeHost may require customers to complete Know Your Customer (KYC) verification before activating hosting services, VPS servers, or dedicated infrastructure.
KYC verification helps prevent abuse, fraud, spam, phishing, cybercrime, and illegal activities on our infrastructure.
In accordance with applicable Indian regulations and internal compliance policies, EdgeHost may retain customer account records, billing data, IP logs, support conversations, and KYC documents for a minimum period of 2 years after service termination or account closure.
Certain records may be retained longer where required by law, government requests, cybersecurity investigations, taxation, fraud prevention, or legal obligations.
We use collected information to:
EdgeHost implements industry-standard security measures including:
EdgeHost reserves the right to suspend or terminate services involved in phishing, malware distribution, spam, copyright infringement, illegal content hosting, or cyber abuse.
Customer data may be shared with Indian law enforcement agencies or government authorities when legally required.
Our website may use cookies and analytics technologies to improve user experience, maintain sessions, analyze traffic, and enhance platform security.
If you have any questions regarding this Privacy Policy or your personal data, you may contact us at:
Email: [email protected]
Support: [email protected]